Shipping Policy

Shipping Policy

Free Shipping: We provide free shipping to orders for more than 200 countries and for some reason there are a few areas that are not able for delivering.

Express Shipping: We cooperated with several courier companies: DHL/ UPS/ FedEx, etc.

Shipping Locations: Our main shipping address and return address are located in Shenzhen, China. However, an overseas shipping location is available soon.

ETA (Estimated Time of Arrival): Processing orders takes 1 to 3 business days. Usually, it takes 3 to 45 business days for the package to arrive depending on where you live.

Order Tracking: You could track the delivery information here http://track.4px.com/#/ with the tracking number we send to you.

Tracking info may not be updated in time due to the process of the shipping company, the package is under process as long as the package could be tracked in the system. In addition, the package will be delivered to a third-party logistics company after it arrives in your country, and the tracking information will be updated by a third-party logistics company, when you find the tracking information lost, you can try to contact your local customs or post office.

Delays: Holiday's can result in shipping delays. We try our best to fulfill the demand from our clients, however, due to the influence and uncertainty caused by COVID-19, the arrival of your package(s) may be delayed. We'll make sure your orders get to u and meanwhile please keep patient and we truly appreciate your understanding. For any questions, please contact service01@mecoolonline.com for a quote. Thanks for your support.

Note:

It is not available to modify the address or cancel the order after the package has been sent out. 
Please make sure that the delivery address & zip & phone number are accurate when placing an order. We will not refund any items if the package lost or fail to deliver due to the incomplete address provided by the customer or other personal reasons of the customer's.

PS: Please kindly note that buyers should pay tax (if have) as the price on the website does not contain tax.

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USA: 1-800-988-7973
Mon-Fri 9am-5pm (PT)
International Markets

support@eufylife.com

Website Live Chat
Mon-Fri 9am-5pm (PT)